## The Mulberry Exchange Buy-Back Programme If you’re ready for a change, we’d love to buy back your Mulberry bag, repair it if needed, and ensure it finds a new home.

1. Request

Visit us in store or request your buy-back assessment through our online form.

2. Assessment

Your bag will be sent to our Somerset repairs centre for authentication and valuation.

3. Confirmation

We’ll be in touch with a quote, and you can decide whether or not to proceed.

4. Giftcard

Once you’ve accepted the quote, we will issue you digitally with a Gift Card, which can be redeemed online or in a Mulberry store.
Please note: the quote will be equivalent to 25% of the last known selling price of the bag, or 25% of your original purchase price if you supply a proof of purchase.