Customer Services | Mulberry

Contact Us

• Website & online order enquiries
• General enquiries
• Press
• Wholesale
• Mulberry Home
• Investor relations

Returns

• Requesting a return
• Our returns policy
• Returning a CITES product
• Refunding & exchanges
• Changes & cancellations
• Mulberry guarantee

Ordering & Shipping

• Coronavirus FAQ
• Shipping times & costs
• Worldwide shipping times & costs
• Sales taxes & duties
• Insurance & lost goods
• Ways to purchase
• Secure payments
• Collecting your order in store
• Packaging & ordering gifts
• Your Mulberry account

Size & Fit

• Womenswear
• Footwear
• Belts
• Gloves

Care & Repairs

• Material care
• Repairs

Counterfeit Goods

Important advice on how to avoid imitation websites and poor quality products.

• See our policy