Customer Care | Mulberry

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We’re here to help you. From fit, to shipping, to returns: all your mulberry.com questions answered here. Need more help? Do get in touch

Customer Care

Contact Us

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Returns

  • Requesting a return
  • Our returns policy
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Ordering & Shipping

  • Shipping times & costs
  • Insurance & lost goods
  • Secure payments
  • Packaging & ordering gifts

Size & Fit

  • Womenswear
  • Footwear
  • Belts
  • Gloves

Care & Repairs

  • Material care
  • Repairs

Counterfeit Goods

Important advice on how to avoid imitation websites and poor quality products.

  • See our policy
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My Mulberry

Please sign in to your Mulberry Account to save items to your Wishlist.
Having an account with Mulberry will allow you access to:
  • Enjoy faster checkout
  • Save items to your Wishlist
  • Save and view your orders
  • Access to online returns
  • Manage your account details and email preferences