Direct to customer business with approximately 90% of sales from Mulberry channels (Retail and franchise partner stores, mulberry.com and digital concessions)
Business partnerships established in high potential Asia markets (China, Hong Kong, Japan, Korea).
New store concept introduced in Regent Street store during summer 2018 with global rollout commenced during 2019.
Marketing & Brand
Integrated approach to communication across both new and traditional forms.
Majority of marketing investment allocated to Digital.
Programme of customer events to launch seasonal collections providing an instantly shoppable, real-time experience.
New Mulberry store concept features design elements that represent the brand’s distinctive British heritage and introduces advanced technology features to enhance the in store customer experience
Operations
Commitment to “Made in England” strategy, with continued investment and development of the two UK factories in Somerset which manufacture approximately 50% of bags.
Agile supply chain from UK manufacturing enabling faster reactivity and reduced lead times.
Specialist Artisan studio within each factory showcases the Group’s distinctive British craftmanship on special and limited edition products.
Somerset based customer services.
Digital & Omni-Channel
Penetration of Digital sales on total brand sales approximately 20% through consistent investment in platform.
Digital concessions with strategic partners have been introduced including JD.com, Secoo, Vip.com and Tmall.
Our History
1971
Founded in Somerset, England.
1982
First stores open in London and Paris.
1989
First factory opens in Somerset (The Rookery).
1996
Mulberry Group plc listed on AIM.
2002
Godfrey Davis appointed as CEO.
2003
Bestselling Bayswater bag launched.
2006
Award winning Apprenticeship programme introduced. First US store open
2013
Second factory in Somerset opens (The Willows).
2015
Thierry Andretta (CEO) and Johnny Coca (Creative Director) appointed.
2017
JV agreements completed in China, Hong Kong and Japan.
2018
JV agreement completed in Korea.
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