Privacy Policy

We are committed to protecting your privacy and meeting the requirements of applicable data protection legislation.

When you shop on www.mulberry.com (the Website) which we own and maintain, we require information to process your order, ensure safe and secure delivery, and to make your visit to the Website a more enjoyable shopping experience.

This policy (together with our Terms of use and our Cookie Policy) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998, the data controller is Mulberry Company (Sales) Limited of The Rookery, Chilcompton, Somerset, BA3 4EH, England.

Data usage

When you order from the Website, we will ask for your name, email address, delivery address, telephone number, credit or debit card number, registered address of the credit card (referred to on site as the “billing address”, credit card, CVC number the card's expiry date and a contact phone number for the registered address of the credit card. We and our partners will use these details to provide our and their services to you in fulfilling orders that you place with us. This may include us passing your information to our couriers in the event they need to contact you regarding your delivery and us passing your details to recognised credit checking agencies and/or credit card companies to assess your credit authorisation.

We may also obtain and use information about you as a result of authentication or identity checks (including your IP address). We do not sell, trade or rent your personal information to other companies outside of our group of companies.

Any data we do collect is used by us to help make the shopping experience we provide as enjoyable as possible and improve any future shopping experiences you have with us, and to send you details of any services or offers which we think might be of interest to you. We may contact you by email, telephone or by post with marketing information, but only if you have registered with us for such information and we will cease to do so if you later inform us that would not like to receive such information.

We reserve the right to pass you data to law enforcement or other third parties as we feel is necessitated by applicable law or your failure to comply with law or our terms and conditions. We further reserve the right to pass your details to third parties in the event that sell our business or assets provided that any new buyer will promptly notify you of details of their privacy policy and consent options.

Finally, we may also collect anonymised details about visitors to the Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details we collect for these purposes.

By using our Website, you consent to the collection and use of this information by us, and also acknowledge and agree that we shall not be held responsible for any unauthorised use, distribution, damage or destruction of personal data, except to the extent that we are required to accept such responsibility by the Data Protection Act 1998.

Data storage

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA").

It may also be processed by staff operating outside the EEA, who work for us or for one of our suppliers, group companies or franchisees. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data we cannot guarantee the security of your data transmitted to the Website and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

Your rights include the following:

• the right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge; and

• the right to opt out of any marketing communications that we may send you.

If you wish to unsubscribe from any postal, telephone or email communications from us or exercise any other of the above rights please contact our Customer Services team.

Third party sites

This Website contains links to other websites and social media services operated by third parties. Please note that this privacy policy applies only to the personal information that we collect through this Website and we cannot be responsible for personal information that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.

Registration

If you would like to receive notifications by email or by post of our new collections, exclusive online offers and events, then please visit our Mulberry Updates page to subscribe.

Cookies

This Website uses cookies to collect information about you. Cookies are small data files which are placed on your computer by this Website and which collect certain personal information about you.

Cookies enable us to tailor our service offering (including the Website) to provide you with products and services which are more relevant to your individual tastes. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

Changes

From time to time we may revise this privacy policy. If we decide to do so we will post the changes on the Website so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Competition

Official Rules for the “Mulberry Fairy Tale” US Sweepstakes

1. The “Mulberry Fairy Tale” US Sweepstakes (the “Sweepstakes”) starts at 09:01 a.m. Eastern Time (“ET”) on December 2, 2013 and ends at approximately 18:59 p.m. ET on December 22, 2013 (the “Promotion Period”). At the end of the Promotion Period, a random drawing will be conducted to select four (4) winners of a Grand Prize from among all eligible entries received, as set forth more fully below. Entry in the Sweepstakes does not constitute entry into any other promotion, contest or sweepstakes. By participating in the Sweepstakes, each entrant unconditionally accepts and agrees to comply with these Official Rules and the decisions of Kilver Street Inc. DBA. Mulberry (“Sponsor”), 450 West 15th Street, 4th Floor, New York, NY 10011, which shall be final and binding in all respects.

2. To enter, guess which fairy tale is being read in the video and tell us which product you would like to win from the list provided.

Only 1 entry per person is permitted. Go to www.mulberry.com/us/collections/festive-fairytale (the “Website”) to enter. All entries must be received by the end of the Promotion Period in order to participate. The clock at the Sweepstakes display will be the official time keeper for this Sweepstakes. All requested information must be included on the entry form to be eligible to win. Proof of submitting an entry is not considered proof of delivery to or receipt by Sponsor of such entry.

Entry must be made by the entrant, only on mulberry.com. Entries made by any other individual or any entity will be declared invalid and disqualified for this Sweepstakes. Tampering with the entry process or the operation of the Sweepstakes is prohibited and any entries deemed by Sponsor, in its sole discretion, to have been submitted in this manner will be void. In the event a dispute regarding the identity of the individual who actually submitted an entry cannot be resolved to Sponsor’s satisfaction, the affected entry will be deemed ineligible. The Promotion Entities shall not be responsible for incorrect or inaccurate entry information whether caused by any of the equipment or programming associated with or utilized in the Sweepstakes or by any technical or human error which may occur in the processing of the entries in the Sweepstakes.

The “Promotion Entities” (as defined below) assume no responsibility or liability for any error, omission, interruption, deletion, theft or destruction, or unauthorized access to, or alteration of entries.

3. At the end of the Promotion Period, four (4) Grand Prize winners will be selected in a drawing from all eligible entries received throughout the Promotion Period. The drawing will be conducted by Sponsor or its designee, using randomization methods selected by Sponsor in its sole discretion.Sponsor’s decision is final and no correspondence will be entered into. The potential winners will be contacted by email using the information provided at the time of entry. Sponsor shall have no liability for any winner notification that is lost, intercepted or not received by a potential winner for any reason. Time is of the essence in awarding the Grand Prize. If, despite reasonable efforts, a potential winner does not respond within 36 hours of the first notification attempt, or if the prize or prize notification is returned as unclaimed or undeliverable to such potential winner, such potential winner will forfeit his or her prize and an alternate winner may be selected. If any potential winner is found to be ineligible, or if he or she has not complied with these Official Rules or declines a prize for any reason prior to award, such potential winner will be disqualified and an alternate winner may be selected. Sponsor may successively attempt to contact up to three (3) potential winner(s) of an applicable prize in accordance with such procedure, and if there is still no confirmed winner(s) of such applicable prize after such attempts have been made, if any, such prize may go unawarded.. The name of the winner will appear on the Website.

4. This Sweepstakes is open only to legal residents of the United States of America aged 18 years or older at the time of entry. Officers, directors and employees of Sponsor and its parents, subsidiaries, affiliates, distributors, retailers, sales representatives, advertising and promotion agencies (all such individuals and entities collectively referred to herein as the “Promotion Entities”), and the immediate family members and/or those residing in the same household of each are ineligible to enter the Sweepstakes or win a prize. This Sweepstakes is void where prohibited by law. When contacted the winner may be required to provide evidence of being over 18 years old.

5. Four (4) Grand Prizes are available. Where possible, the Grand Prizes will be one of the items listed as Grand Prizes within the entry page. The Sponsor cannot guarantee availability of colour, size or product and shall have complete discretion to substitute a suitable alternative prize where necessary. The approximate retail value of the Grand Prize is under $3,000.00.

6. Prizes will be awarded only if the potential prize winners fully comply with these Official Rules. All portions of the prize(s) are non-assignable and non-transferable. Prizes pictured in point-of-sale, online, television and print advertising, promotional packaging, and other Sweepstakes materials are for illustrative purposes only. Actual prize(s) may vary from the prize(s) pictured. All details and other restrictions of the prize(s) not specified in these Official Rules will be determined by Sponsor in its sole discretion. No cash alternative or substitution of the prize(s) will be allowed, except Sponsor reserves the right in its sole discretion to substitute prize(s) of comparable value if any prize listed is unavailable, in whole or in part, for any reason.

The prize winner shall be solely responsible for all federal, state and/or local taxes, and the reporting consequences thereof, and for any other fees or costs associated with the applicable prize. The potential winner will be required to execute an Affidavit of Eligibility, a Liability Release, and (where imposing such condition is legal) a Publicity Release (collectively, “Prize Claim Documents”). If a winner is under the age of majority in such winner’s state of residence (a “minor”), at Sponsor’s option, the applicable prize either will be awarded in the name of the parent or legal guardian of such minor winner, or the parent or legal guardian of such minor winner will be required to ratify and sign Prize Claim Documents. If any potential winner (or, in the case of a minor, such minor winner’s parent or legal guardian) fails or refuses to sign and return all Prize Claim Documents within ten (10) days of prize notification, the winner may be disqualified and an alternate winner may be selected.

Sponsor makes no warranties, and hereby disclaims any and all warranties, express or implied, concerning any prize furnished in connection with the Sweepstakes. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, SUCH PRIZES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND SPONSOR HEREBY DISCLAIMS ALL SUCH WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR NON-INFRINGEMENT.

7. The prize cannot be sold for commercial gain directly or via any re-seller or re-selling website. If the prize is given away, the condition of the gift must be that it cannot be subsequently sold on by any recipient.

8. Entry to this Sweepstakes can only be made via official mulberry.com website; all requested details must be provided and must be correct and accurate. No entries via social media will be accepted.

9. Acceptance of a prize constitutes winner’s (and any minor winner’s parent or legal guardian’s) permission for the Promotion Entities to use winner’s name, photograph, likeness, voice, biographical information, statements and address (city and state) for advertising and/or publicity purposes worldwide and in all forms of media now known or hereafter developed, in perpetuity, without further compensation. Entrants (and any minor entrant’s parent or legal guardian) agree that Sponsor (A) shall not be responsible or liable for, and are hereby released from, any and all costs, injuries, losses or damages of any kind, including, without limitation, death and bodily injury, due in whole or in part, directly or indirectly, to participation in the Sweepstakes or any Sweepstakes-related activity, or from entrants’ acceptance, receipt, possession and/or use or misuse of any prize, and (B) have not made any warranty, representation or guarantee express or implied, in fact or in law, with respect to any prize, including, without limitation, to such prize’s quality or fitness for a particular purpose.

Sponsor assumes no responsibility for any damage to an entrant’s, or any other person's, computer system which is occasioned by accessing the Website or otherwise participating in the Sweepstakes, or for any computer system, phone line, hardware, software or program malfunctions, or other errors, failures, delayed computer transmissions or network connections that are human or technical in nature. Without limiting the generality of the foregoing, Sponsor is not responsible for incomplete, illegible, misdirected, misprinted, late, lost, damaged, stolen, or postage-due prize notifications; or for lost, interrupted, inaccessible or unavailable networks, servers, satellites, Internet service providers, websites, or other connections; or for miscommunications, failed, jumbled, scrambled, delayed, or misdirected computer, telephone or cable transmissions; or for any technical malfunctions, failures, difficulties or other errors of any kind or nature; or for the incorrect or inaccurate capture of information, or the failure to capture any information. Sponsor reserves the right in its sole discretion to disqualify any individual who is found to be tampering with the entry process or the operation of the Sweepstakes, to be acting in violation of these Official Rules, or to be acting in an unsportsman-like or disruptive manner, or with the intent to disrupt or undermine the legitimate operation of the Sweepstakes, or to annoy, abuse, threaten or harass any other person, and Sponsor reserves the right to seek damages and other remedies from any such person to the fullest extent permitted by law. No mechanically reproduced, illegible, incomplete, forged, software-generated or other automated multiple entries will be accepted. Sponsor reserves the right to modify, extend, suspend, or terminate the Sweepstakes if it determines, in its sole discretion, that the Sweepstakes is technically impaired or corrupted or that fraud or technical problems, failures or malfunctions or other causes beyond Sponsor’s control have destroyed or severely undermined or to any degree impaired the integrity, administration, security, proper play and/or feasibility of the Sweepstakes as contemplated herein. In the event an insufficient number of eligible entries are received and/or Sponsor is prevented from awarding prizes or continuing with the Sweepstakes as contemplated herein by any event beyond its control, including but not limited to fire, flood, natural or man-made epidemic of health of other means, earthquake, explosion, labor dispute or strike, act of God or public enemy, satellite or equipment failure, riot or civil disturbance, terrorist threat or activity, war (declared or undeclared) or any federal state or local government law, order, or regulation, public health crisis, order of any court or jurisdiction, or other cause not reasonably within Sponsor’s control (each a “Force Majeure” event or occurrence), then subject to any governmental approval which may be required, Sponsor shall have the right to modify, suspend, extend or terminate the Sweepstakes. If the Sweepstakes is terminated before the designated end date, Sponsor will (if possible) select the winner in a random drawing from all eligible, non-suspect entries received as of the date of the event giving rise to the termination. Inclusion in such drawing shall be each entrant’s sole and exclusive remedy under such circumstances. Only the type and quantity of prizes described in these Official Rules will be awarded. These Official Rules cannot be modified or amended in any way except in a written document issued in accordance with law by a duly authorized representative of Sponsor. The invalidity or unenforceability of any provision of these rules shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these rules shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein.

11. No purchase is necessary to enter or win this Sweepstakes. Making a purchase will not increase your chance of winning. Odds of winning will depend on the total number of eligible entries received.

12. By entering the Sweepstakes you (and if you are a minor, your parent or legal guardian) agree to be bound by the all of the terms and conditions contained in these Official Rules. Personal information collected in connection with this Sweepstakes will be used in accordance with Sponsor’s privacy policy, located at www.mulberry.com

13. ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE OFFICIAL RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR SPONSOR IN CONNECTION WITH THE SWEEPSTAKES SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAWS OF THE STATE OF NEW YORK WITHOUT GIVING EFFECT TO ANY CHOICE OF LAW OF CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE’S LAWS.

Short Form Disclosures For Website/Print:

NO PURCHASE NECESSARY. The entry period for this Sweepstakes starts at 09:01 a.m. ET on December 2, 2013 and ends at approximately 18:59 p.m. ET on December 22, 2013. Only legal U.S. residents of the United States who are 18 years of age or older at the time of entry are eligible to enter.

See Official Rules at http://www.mulberry.com/us/privacy-policy/competition for additional eligibility restrictions, odds, prize description/restrictions/ARVs and complete details. Void where prohibited. Limit one (1) entry per person. Sponsor: Kilver Street Inc (DBA Mulberry).

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