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Pre-order Details
We'll find it for you
We'll search high and low in our shops around the globe and let you know as soon as we find your item. We'll also add it to your wishlist.
We're finding it for you
This item is currently sold out
We're expecting to restock this item soon, and will notify you once it has arrived. We'll also add it to your wishlist.
| Delivery region | Delivery option | Price | Expected delivery time |
|---|---|---|---|
| Korea | Standard | Free | 1-3 working days |
| Collect In Store | Free | 1-3 working days |
Standard Delivery
All orders will be dispatched within 1-3 working days. Our Customer Services team will contact you if an item is not available.
Additional Delivery Information
• Import duty is included in the total price of your order.
• Please allow up to two additional working days for any security validation and delivery to Jeju and other Islands or mountainous areas.
• All orders are delivered in discreet outer packaging.
• Mulberry.com delivers to over 190 international destinations.
Returns
You can request a free return for goods you have purchased on Mulberry.com up to 30 days after receiving your order for all full priced goods, or 14 days after for sale items.
All returns must be in perfect condition, and come with their original packaging:
Arranging a free return
To return an order, you can either arrange a free collection or return the order to one of our stores.
To arrange a free collection, you must first generate a returns confirmation number.
Generate Your Returns Confirmation Number.
If you do not have a Mulberry account, you will need to activate one. Simply go the activate account page and enter the email address you used for your last order, and you will receive an email that allows you to set a password for your account.
Once you have created a password you will be able to access your account and request a return following the process above. You will also be able to save and update your account details and subscription preferences.
Book Your Free Returns Collection
Once you have successfully requested a return you can send your items back to us using our free collections service within 14 days of requesting a return.
Details on how to arrange your collection will be provided in your returns confirmation email.
Book a free returns collection with Ilyang Logistics by emailing cs-korea@mulberry.com and quote your Order Number and Returns Confirmation Number.
Our customer services team will arrange a collection with Ilyang Logistics on your behalf. The collection through Ilyang Logistics will take place within 2-3 working days after making the returns request.
Pack the items, seal the box and stick the returns address label included with your order to the outside of your parcel.
Return To A Store
You can return goods to Mulberry stores in South Korea.
