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| Region | Service | Price | Delivery time |
|---|---|---|---|
| USA | Standard | Free | 5-7 working days |
| Express | $20 | 2-3 working days | |
| Stationery* | Free | 6-8 working days | |
| Collect in store**** | Free | 2-6 working days** | |
| Rest of world | Standard | $25.00 | 5-7 working days |
| Stationery* | $16.00 | 6-8 working days |
Collect In Store
Orders can be collected from selected standalone Mulberry stores free of charge. You will receive an email when your order is ready to be collected from the store.
Additonal Delivery Information
• Stationery orders under $60 are despatched via United States Postal Services or International Post and will not require a signature for delivery.
• All orders are delivered in discreet outer packaging, smaller stationery orders of $60 or less will be delivered in an envelope.
• Mulberry.com delivers to over 190 international destinations.
• During Peak and Sale - due to the high volume of orders, there may be a shipment despatch delay. However, please be assured that we are working to get your purchases out to you as soon as possible.
Returns
You can request a free return for goods you have purchased on Mulberry.com up to 30 days after receiving your order for all full priced goods, or 14 days after for sale items.
All returns must be in perfect condition, and come with their original packaging:
Create a free returns shipping delivery label with UPS online by following the link in your return confirmation email, fill in the details of your collection address and your Mulberry returns number, and then print the UPS delivery label.
Please note: returns collections must be from the US.
If you are unable to print your UPS delivery label, please contact Mulberry Customer Services and we can arrange this for you.
Repack your item(s) with all of the packaging you received, detach the returns section of the order summary form you received with your order, complete that section, and include it with your item(s) to be returned. Seal the box and stick the UPS label you printed to the outside of your parcel, and also the returns address label included with your original order.
Drop your return off at a UPS location or contact UPS at 1-800-742-5877 to book your collection.
If you are returning an item of stationery under $60 you will be able to use a free return postage label that we will make available to you.
| Region | Service | Price | Delivery time |
|---|---|---|---|
| USA | Standard | Free | 5-7 working days |
| Stationery* | Free | 6-8 working days | |
| Collect in store**** | Free | 2 working days** | |
| Europe | Standard | $25.00 | 2-6 working days |
| Stationery* | $8.00 | 4-6 working days | |
| Collect in store**** | Free | 2-6 working days | |
| UK | Standard | Free | 2-4 working days |
| Stationery* | Free | 6-8 working days | |
| Collect in store**** | Free | 2-4 working days | |
| Rest of world | Standard | $45.00 | 5-7 working days |
| Stationery* | $16.00 | 6-8 working days |
Collect In Store
Orders can be collected from selected standalone Mulberry stores free of charge. You will receive an email when your order is ready to be collected from the store.
Additonal Delivery Information
• Stationery orders under $60 are despatched via United States Postal Services or International Post and will not require a signature for delivery.
• All orders are delivered in discreet outer packaging, smaller stationery orders of $60 or less will be delivered in an envelope.
• Mulberry.com delivers to over 190 international destinations.
• During Peak and Sale - due to the high volume of orders, there may be a shipment despatch delay. However, please be assured that we are working to get your purchases out to you as soon as possible.