Shipping & Delivery

Customs & Import Duties

When ordering goods from Mulberry.com for delivery outside of the US, you may be subject to import duties and taxes which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot advise what they may be. Customs policies vary widely from country to country, so for further information we advise you to contact your local customs office.

Additionally, please note that when ordering from Mulberry.com, you are considered the 'Importer of Record' and must comply with all laws and regulations of the country into which you are receiving the goods.

As we are a UK company, orders for delivery within the US are eligible for US duty charges, which are typically 7 - 20% of the order value (excluding delivery), and comparable to US state sales tax (which is not charged). The duty charges are applied to your purchase on the Basket Summary page during the checkout process and are not displayed on the individual product pages. Please note, if you decide to return your order and request a refund, you will receive this duty charge back.