We apologise for any problems you might be experiencing while accessing the Mulberry website.

Our site uses a combination of Internet technologies to deliver the best possible experience to the largest group of people, as determined by our own research into our visitors. We hope that the information below will enable you to update your settings and experience all the features of our site.

To try accessing the site again, please use the links at the top of the page.



Your security level may be too high

By default, the security level in Internet Explorer for the Internet zone is set to Medium (Internet Exploter 6) or Medium-High (Internet Explorer 7).

This means that Internet Explorer puts certain restrictions in place to protect you when browsing the Internet. For example, it will prompt you before downloading content that may be unsafe.

If your security level is set higher than the default level, your browser will prevent certain functions on our website from working.

You can customize the security level to suit your needs using the following steps:
  • Open Internet Explorer
  • Click Tools and select Internet Options
  • Click the Security tab
  • Select the zone for which you want to change the security level ("Internet")
  • Click the button marked Default Level
  • Click OK
A word of caution when you are customising the security level: do not set it lower than the default level, as your computer may then be put at risk.




Mulberry Company (Sales) Limited, Registered in England and Wales (registration number 1508155)
Registered Office: The Rookery, Chilcompton, Somerset, BA3 4EH